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Updating
Domain Name & Associated Records
- To
make changes to the Domain Name
itself
- considered a new registration; see Registration
Process Overview
- To
transfer the Domain Name registration to another party,
to make a change that reflects a legal name change of the
Registrant, or to correct typographical or minor errors
about the Registrant
- To
replace an existing contact with a new contact, or to
change information about the organization, or to change
name servers
- Domain Name Registration Agreement is modified and sent
to NIC.RO.
- Request
is automatically acknowledged and assigned a tracking
number
- Agreement
is automatically checked for errors
- NIC.RO
checks to see where request came from
- If
request does not originate from either the owner,
administrative or technical
contact
- contacts are notified and given an opportunity to
approve (ACK) or disapprove (NAK) the request
- Sender
notified that contacts are reviewing
request
- If
no contacts respond to the notification within 7
days
- in most cases, request expires
- If
the first response received is a
NAK
- change is not made automatically
- If
the request originates from the owner, administrative
or technical contact
- Email address used to verify the identity and
authority of sender
- Information
for the domain is updated in NIC.RO's Whois database and
released into the zone files
- Other
contacts in the domain are notified of the
change.
-
- To
make changes to the Domain Name itself - considered a new
registration - see Registration Process
Overview
- You
cannot "update" a Domain Name itself - you can only
update a Domain Name's record. A change in the Domain
Name itself is not considered an update and is not
covered under the registration and maintenance fee. Any
change in an existing Domain Name is considered a new
Domain Name and requires a separate registration and
registration fee. For example, you cannot "update" the
Domain Name myfirm.co.ro to thefirm.co.ro -
you would need to register thefirm.co.ro as a new
name using the Domain Name Registration Agreement. For
more information on registering a new Domain Name, see
our overview of the registration
process.
- To
transfer the Domain Name registration to another party,
to make a change that reflects a legal name change of the
Registrant, or to correct typographical or minor errors
to Registrant
- Effective
Tuesday, January 20, 1998, Internet Service Romania, S.A.
introduced a new Registrant Name Change Agreement and
procedure to change the name of a Registrant for a
registered Domain Name.
This
new Agreement and procedure will affect those who wish
to:
- Correct
typographical or minor errors;
- Reflect
a legal name change of the Registrant; or
- Transfer
the Domain Name registration to another party.
This
new Agreement will replace the current Domain Name
transfer procedure wherein parties are required to
submit a "D"elete and "N"ew Domain Name Registration
Agreement via email..
- To
replace an existing contact with a new contact or to
change name servers - Domain Name Registration Agreement
is modified and sent to NIC.RO.
- Using
the web
interface,
you enter your Domain Name, click on "modify," and your
existing Domain Name record will appear as a form than
can be modified. Edit only those sections of the form
that you wish to change. The information you entered will
be used to complete the Agreement. We will email you a
copy of the completed form for verification. The web
interface prompts you to tell us where to send the
completed template; the e-mail address that you enter at
this prompt is where we will send the copy of the
completed Agreement - this may or may not be an address
listed in the form. You will need to e-mail this
Agreement back to hostmaster@nic.ro at NIC.RO once
you verify that all the information is correct.
If
you are using the text
version,
you will need to indicate in section 0a that you are
using the Agreement to modify an existing Domain Name
record (as opposed to using it for a new registration or
a deletion). You would then enter your Domain Name in
section 2 and then complete only those sections that
you want to change. For example, if you have changed
ISPs and need to notify NIC.RO of the new primary and
secondary name servers that you will be using, you would
indicate a modification in section 0a, fill out the
Domain Name section of the form and fill out the section
for the primary and secondary name servers. NIC.RO will
change only that section of your Domain Name record and
will assume that the rest of the information for the
Domain Name remains the same.
- Request
is automatically acknowledged and assigned a tracking
number
- Once
NIC.RO receives the modification request, we assign it a
"tracking number" and send an acknowledgement to the
owner, administrative an technical contact. The subject
line of the e-mail will contain the tracking number
assigned to the modification request.
The
tracking number has the following format:
[NIC.RO-YYMMDD.####] , where YYMMDD represent the
year, month, and date that the acknowledgement is sent,
and # is the unique number assigned to that particular
request.
It
is a good idea to immediately make a note of the tracking
number - you will need to include your tracking number on
any correspondence you send to NIC.RO, and you should
have it ready if you call NIC.RO's help desk.
- Agreement
is automatically checked for errors
- When
NIC.RO receives a Domain Name Registration Agreement that
contains a modification for an existing Domain Name, the
form is checked for errors. Provided the Domain Name is
correctly entered on the form, and no substantial errors
or omissions occur in the modified sections, the
Agreement will move on to the next step in the process.
If minor errors are present, NIC.RO's processing staff
will work to resolve the problem. If, however, the errors
or omissions cause substantial questions or confusion,
the Agreement will most likely be returned to the sender
to be corrected/completed. After you have made the
necessary corrections, you will need to resubmit your
Agreement to hostmaster@nic.ro. Your template will
then be sent back through the automated processing
system; the original tracking number will continue to
apply.
- NIC.RO
checks to see where request came from
- In
a previous article, we pointed out a critical factor on
which the entire update process rests - NIC.RO will not
update a Domain Name record unless the request comes from
(or at least appears to come from) an "authorized
source". NIC.RO has adopted this practice in an effort to
protect the interests of its customers - the Domain Name
registrants - and to help ensure the integrity of
NIC.RO's database.
Contacts
listed on the Domain Name Registration Agreement are
individuals or organizations who are authorized to act on
behalf of a Domain Name's registrant in matters related
to the Domain Name. NIC.RO, therefore, considers a
request to update a Domain Name record that comes from
one of the Domain Name's contacts to come from an
authorized source.
When
NIC.RO receives a request to update a Domain Name record,
the email address of the sender is automatically compared
to the email addresses that are on file for the Domain
Name's administrative and technical contacts. If there is
a match, then NIC.RO assumes that the request is coming
from a legitimate and authorized source, and will proceed
to the next step in the process.
NIC.RO,
of course, recognizes the Domain Name registrant as the
ultimate authority for the Domain Name. It is certainly
possible for registrants to make changes in their own
Domain Name records. NIC.RO, however, because of the
volume of registration transactions, has automated its
processes and handles requests electronically. If the
registrant is not listed as either the owner,
administrative or technical contact for the Domain Name,
no email address will be on file for the registrant. In
this situation, NIC.RO would be unable to verify the
identity and authority of the registrant electronically,
and consequently will be unable to process the request
automatically. In these situations, the registrant would
need to submit the requested changes in writing on
company letterhead and fax the request to NIC.RO. Please
note, however, that updates processed in this manner may
not happen as quickly as it would if the change were sent
by the owner, administrative or technical
contacts.
- If
request does not originate from either the owner,
administrative or technical contact - contacts are
notified and given an opportunity to approve (ACK) or
disapprove (NAK)
- If
a request to modify a Domain Name record does not come
from the email address of either the domain's owner,
administrative or technical contact, then NIC.RO will not
automatically process the request. Instead, NIC.RO
notifies the admininstrative and technical contacts for
the Domain Name, via email, of the attempt to modify the
Domain Name record and provides the contacts with a copy
of the request. The contacts have 7 days from the date of
this notification to acknowledge the request and indicate
either their approval (ACK) or disapproval (NAK).
There
are a variety of reasons why NIC.RO may be unable to
recognize the person submitting an update request as an
authorized point of contact for a Domain Name. It may be
the case that the contacts listed on a Domain Name record
are no longer valid. For example, suppose your technical
contact, Ion, works for your ISP. Now imagine that Ion
quits his job, and your ISP replaces him with Ioana. If
Ioana is not listed on your Domain Name record as the
current technical contact, NIC.RO will not recognize
Ioana as an authorized point of contact for your Domain
Name. You would need to use the Domain Name registration
template to modify your Domain Name record to reflect
Ioana's information.
NOTE:
the use of role accounts can be very helpful in avoiding
this type of problem. For example, if your ISP used the
role account nameservice@example-isp.ne.ro, then there
would be no need to update your Domain Name record each
time they have a change in staff.
Another
example is when the email address for an existing contact
changes and the contact record is not updated
prior to the change. In this situation, the
contact's new email address will not match the email
address the contact has on file with NIC.RO. If a contact
submits an update request from the new email address,
NIC.RO will be unable to use that new email address to
verify that the request originated from an authorized
point of contact. As a result, the contact cannot update
their contact record or any of the Domain Name records
with which they are associated using the new email
address. There are, however, three solutions to this
problem:
- If
the contact still has access to the old email address,
that address can be used to update the contact record,
and all Domain Name records associated with the
contact will subsequently be updated.
- The
contact can submit an update request and then provide
verification of authority via fax following these
guidelines:
- The
fax must be on letterhead from the
company/organization that is the Domain Name
registrant, as listed in NIC.RO database. If
company letterhead does not exist, include a copy
of a photo ID of a legally binding authority of the
organization.
- Reference
NIC.RO tracking number received in response to the
original update request and the Domain Name.
- Include
a statement of authorization and a statement
explaining your specific situation.
- The
verification must be signed by an individual having
legally binding authority to the organization, such
as the owner, president, vice-president, or CEO.
Include the printed name, title, and phone number
of the signatory.
-
If
no contacts respond to the notification within 7 days,
request expires
- If
neither the owner, administrative or technical contact
respond within 7 days, the request expires and no further
action is taken by NIC.RO.
- Sender
notified that contacts are reviewing
request
- After
the contacts have been notified, the NIC.RO sends an
email message to the person who submitted the
modification request. This message indicates that the
requestor is not authorized to update the domain name
record and that the contacts for the domain name are
reviewing the request.
- If
the first response received is a NAK - change is not
made
- NIC.RO
will take action on the first response it receives. If
the first response is a "nak," NIC.RO does not process
the request automatically. For example, if the technical
contact responds first with a "nak" and the
administrative contact responds later with an "ack," or
does not respond at all, NIC.RO will not process the
request.
-
If
the request originates from the owner, administrative or
technical contact - Email address is used to verify the
identity and authority of sender
- The
contact's email address will be used to verify the
contact's identity and authority. NIC.RO will process the
request automatically, as it is coming from the Domain
Name's owner, administrative or technical
contact.
- Information
for the domain is updated in NIC.RO's Whois database and
released into the zone files
- As
we stated, if a modification request does not originate
from either the owner, administrative or technical
contact, NIC.RO notifies the contacts for the Domain Name
and waits for one of the contacts to respond. NIC.RO will
take action based on the first response it receives. If
the first response is an "ack," the request is
automatically processed, the Domain Name record is
updated in NIC.RO's Whois database, and the updated
information for the Domain Name is released into the zone
files. For example, if the technical contact responds
first with an "ack" and the administrative contact
responds later with a "nak," or does not respond at all,
NIC.RO automatically processes the request based
on the first response. However, if it could be shown that
the interests of the registrant were not being served by
the requested changes, the administrative contact in the
example above could submit a new request that would, in
effect, "reverse" the changes. Again, NIC.RO encourages
contacts to work with one another to resolve differences
in their responses so that changes in Domain Name records
can be processed quickly and in a manner consistent with
the best interests of the registrant.
If,
on the other hand, the request was submitted by the
owner, administrative or technical contact for the
domain, then NIC.RO will verify the identity and
authority of the contact (using the contact's email
address) and process the request.
In
either case, once the template has been successfully
processed, the information supplied will be used to
update the Domain Name record in NIC.RO's Whois database.
Also, the updated information about the domain is placed
in the "zone" files.
What
are zone files? Zone files actually represent a
distributed database of information about domains. Each
name server holds a portion of the database. A name
server keeps information, or data files, about the
domains that it resolves, and is able to "ask" other name
servers about the domains they resolve. This exchange of
information among name servers is what enables your
Domain Name to be resolved to your IP address from
anywhere on the Internet. A name server is considered to
have "authority" over the portion of the database - or
zone - that it maintains.
NIC.RO
has authority for the top level zones that contain
information for the romanian
generic top level
domains.
If you registered your Domain Name in the the .co.ro
domain, for example, NIC.RO releases the updated
information about your Domain Name into the CO.RO zone
files, which have authority for the .co.ro domain.
We release information into the zone files several times
a day, every day - to insure that the Domain Name system
is accurate, up-to-date, and running smoothly.
NOTE:
The information for your Domain Name that is contained
within NIC.RO database and the zone files is accessible
to anyone on the Internet.
- Other
contacts in the domain are notified of the
change.
- Once
the request has been processed, the Domain Name record
has been modified to reflect the new information, and the
updated information for the Domain Name has been released
into the zone files, NIC.RO notifies the other contacts
for the Domain Name via email that the Domain Name record
has been modified. If the other contacts for the Domain
Name have any objection to the changes, they can notify
hostmaster@nic.ro.
- Please
read our Disclaimer
and our Registration
Agreement.
© Copyright 2000 Internet
Service Romania, S.A.
All rights reserved.
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